Scrum Master (hybrid or remote)

Date Opened: Nov 24, 2022

Location: Belfast, GB Derry/ Londonderry, GB GB Strabane, GB

Company: Allstate Insurance Company

About Us


The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.


Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 






Belfast/ Derry-Londonderry/ Strabane/ Remote, GB



Your role in the team


As a Scrum Master within the Project Management Office, you will work closely with the Product Owner, developers, testers and all relevant stakeholders ensuring adherence to Allstate agile principles and engineering practices while contextualizing and optimizing delivery using agile/Scrum methods.



In the role of Scrum Master, you will collaborate team(s) to ensure they are fully aware of the strategic context of their work (driven by the Product Owner), have clarity on the relevant strategic goals and broader program plans, and developing an innovative, creative environment to give the team space to focus on delivering.


You will be part of a multi-disciplined team of developers, business analysts, product owners, synchronizing and collaborating with other scrum-masters and project managers across global locations.



Responsibilities include (but are not limited to)


  • Promoting Scrum/Agile Practices
  • Promote Scrum and Agile values, principles and practices
  • Coach and mentor multiple teams to achieve higher level of maturity on Agile/Scrum as required
  • Continuous benchmarking with industry best practice




  • Support multiple teams to ensure they can deliver what is requested – remove impediments which may hinder the success of the team (servant leadership)
  • Facilitate team meetings (retrospectives, reviews, refinement & Sprint planning) and attend integration meetings (Scrum of Scrum and where applicable Program Increment planning)
  • Ensure Stories and Sprints adhere to standards and quality measures
  • Identify warning signs and act with a sense of urgency to resolve
  • Provide decisive responses to challenges and issues
  • Provide transparent planning, control and reporting through most suitable tooling (VersionOne, Scrum boards, burndowns, information radiators)


Stakeholder Management


  • Build and maintain strong relationship with team, product owners, product manager(s) & delivery stakeholders
  • Develop a safe and open environment to instill confidence and trust within the team
  • Encourage involvement and commitment from all to help build an effective dynamic team
  • Provide guidance and support to resolve conflicts




So, what are the essential criteria to apply?


  • All candidates must evidence an existing right to work in the UK'
  • 4 years demonstrable scrum master experience, facilitating 2+ product teams in parallel; and
  • Demonstrated track record in delivering multiple complex projects, simultaneously, with a strong focus on execution; and
  • Experience of creating sustained change, developing movement in team practices and maintaining momentum to keep up improvement as a culture in a diverse team; and
  • Experience and passion for coaching, mentoring and improvement of teams in agile/Scrum methodologies; and
  • Has deep understanding of the PO Role, Story Writing and their responsibilities and can coach PO on best practices



We also have some desirable criteria


  • Certified Scrum Master / Professional Scrum Master certification
  • Experience of agile delivery / project management tools, preferably Jira, Confluence, MS Project,
  • IT Degree qualification
  • Experience of delivering projects in an agile environment (Scrum, Kanban, XP, etc.)
  • Experience of delivering projects in a multi-method eco-system
  • Experience of agile delivery / project management tools, preferably Version 1/Agility, Confluence, MS Project,
  • Relevant project management / delivery certifications e.g. PRINCE2, PMP, PSM/CSM, Scaled Agile SA/SP/SASM, SAFe Scaled Agile certifications eg, SA, SP, SPC



What we offer


As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.



Statement on Fair Employment and Equal Opportunities


Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



The closing date for receipt of applications is Friday 9th December 2022