Scrum Master

Date Opened: Aug 13, 2019

Location: Belfast, United Kingdom Derry/ Londonderry, United Kingdom

Company: Allstate Insurance Company



Think Technology- Think Allstate


We build solutions that touch 16 million customers on a daily basis.


You will work alongside people as passionate as you, focused on delivering the best possible user experiences.

You will work in a highly collaborative environment primed to adapt to an ever-changing landscape and which places technology solutions at its core.


You will thrive, you will think differently, you will challenge convention and have the freedom to act with integrity, intention and speed; you will be at the forefront of developing capabilities in support of Allstate’s global business model; you will deliver results and you will leave things better than you found them.




Belfast / Derry / Londonderry



Job Description


We are pleased to announce the establishment of an exciting new Scrum Master role within the Answer Financial division of Allstate Northern Ireland. Within Answer Financial, the eBusiness department defines and develops software solutions in support of the company’s mission and strategy.


We use an agile software development model to create solutions that include web sites, mobile applications, insurance agency quoting and management systems, insurance product provider integrations, and computer telephony integrations.


We are looking of for an experienced Scrum Master with a proven track record in successfully operating within the agile scrum environment.


As Scrum Master you will work closely with the Product Owner, developers, testers and all relevant stakeholders to direct development in line with Allstate Agile Practices ensuring the principles, engineering practices and Scrum framework are implemented correctly.


In the role of Scrum Master you will collaborate team(s) to ensure they are fully aware of the strategic context of their work (driven by the Product Owner), have clarity on the relevant strategic goals and broader program plans, and developing an innovative, creative environment to give the team space to focus on the task at hand.



Responsibilities include (but aren't limited to):


Promoting Scrum/Agile Practices

  • Promote Scrum and Agile values, principles and practices
  • Coach and mentor team to achieve higher level of maturity on Agile/Scrum as required
  • Continuous benchmarking with industry best practice
  • Act as a buffer between external distractions and the team
  • Facilitate team development, protect the team, and encourage healthy team dynamics.
  • Support team to ensure they can deliver what is requested – remove impediments which may hinder the success of the team (servant leadership)
  • Facilitate team meetings (retrospectives, reviews, refinement & Sprint planning) and attend integration meetings (Scrum of Scrums and where applicable Program Increment planning)
  • Ensure Stories and Sprints adhere to standards and quality measures
  • Identify warning signs and act with a sense of urgency to resolve
  • Provide decisive responses to challenges and issues
  • Provide transparent planning, control and reporting through tooling (JIRA, Scrum boards, burndowns)
  • Teach and encourage a balanced backlog that delivers valuable features for customers, reduces technical debt, provides business value, and enables product sustainability.
  • Support the Product Owner: You work to assist the Product Owner, through communicating updates and removing impediments, assisting with backlog and release plan maintenance.
    Stakeholder Management
  • Build and maintain strong relationship with product manager(s)
  • Develop a safe and open environment to instill confidence and trust within the team
  • Encourage involvement and commitment from all to help build an effective dynamic team
  • Provide guidance and support to resolve conflicts



Essential Criteria


  • Must be an EU citizen or possess a current UK Tier 1 Visa or Tier 2 visa and eligible to take up full time, permanent employment. EU candidates must also demonstrate they are eligible to take up UK employment post-Brexit.
  • A minimum of 5+ years in a Scrum Master role  
  • Certified Scrum Master;
  • Used JIRA, Confluence, Microsoft Teams or other chat tools for daily task management and communication
  • Experience of delivering projects in an Agile scrum environment
  • Established metrics for measuring team’s health and must have first-hand participation in production releases in same or different time zones
  • Must have mastered and applied all Agile Scrum Ceremonies as per the Scrum Guide



Desirable Criteria


  • Certified Scaled Agile Framework (SAFe)
  • Ability to instinctively adapt communication, persuasion and negotiation skills depending on your audience, which will include senior leadership level; and
  • Experience and passion for coaching, mentoring and improvement of teams in Agile/Scrum methodologies; and
  • Understand the goal of self-organisation and collective ownership within Agile teams and how to get there; and
  • Seek to both promote business practice, and take an active role in reviewing and changing it for the better; and
  • Be a natural facilitator, engaging with your team and beyond.



Closing Date:  Tuesday 20th August 2019



Statement on Fair Employment and Equal Opportunities:


Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.