User Experience (UX) Design Placement Opportunities (hybrid)

Date Opened: Mar 15, 2023

Location: Belfast, GB Strabane, GB Derry/ Londonderry, GB

Company: Allstate Insurance Company

About Us


The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight).


Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 






Northern Ireland



Your role in the team



We have exciting opportunities in the area of User Experience (UX) Design.


User Experience (UX) Design is responsible for applying knowledge of user-centered design methods, human-computer interaction, and industry best practices to drive useful and usable interface design solutions.


The Allstate Technology Support Centre provide technology support to Agencies, Customers and Employees. Over the last few years, the team have been at the forefront of the company’s digital transformation journey.


As we continue to refine and enhance our digital transformation, we are in an exciting phase of designing and implementing Chatbot capabilities that will provide users with a positive, intuitive, and engaging digital experience. We are seeking user experience support specifically around conversational design and Chatbot User experience to design and implement a seamless digital experience for our Users.




So, what are the essential criteria to apply?


  • All candidates must evidence an existing right to work in the UK'
  • On course to complete 2nd year of a bachelor’s Degree in multi-media, interaction or digital design related disciplines - by end of June 2023.
  • Have an up-to-date design portfolio
  • Currently trending a 2.1 in your module marks to date
  • Required to provide all module results to date on your cv (failure to include module marks will result in the application being withdrawn)
  • Availability to travel if required.




We also have some desirable criteria


  • Studied a module related to conversational design 



What we offer


As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.



Statement on Fair Employment and Equal Opportunities


Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



The closing date for receipt of applications is Friday 31st March 2023