Arity - Design Researcher

Date Opened: Sep 16, 2022

Location: Remote, Remote, US

Company: Allstate Insurance Company

Founded by The Allstate Corporation in 2016, Arity is a data and analytics company focused on improving transportation. We collect and analyze enormous amounts of data, using predictive analytics to build solutions with a single goal in mind: to make transportation smarter, safer and more useful for everyone.

 

At the heart of that mission are the people that work here—the dreamers, doers and difference-makers that call this place home. As part of that team, your work will showcase both your intelligence and your creativity as you tackle real problems and put your talents towards transforming transportation.

 

That’s because at Arity, we believe work and life shouldn’t be at odds with one another. After all, we know that your unique qualities give you a unique perspective. We don’t just want you to see yourself here. We want you to be yourself here.

 

Job Summary:

The Design Researcher will execute a variety of generative design research studies with methodologies ranging from contextual inquiry to in-depth interviews, to concept evaluation. This position will work alongside senior researchers on medium-complexity products, with the opportunity to execute studies independently. They will contribute and execute in all phases of research from scoping to reporting and communicating. This role with collaborate with Product Owners, Marketing, Data Science, Engineering, Designers, and Researchers. This role requires qualitative skills, with mixed methods and quantitative skills as a bonus.

Design Research lives within the Arity Experience Design (AXD) team. The AXD team is a multi-disciplinary group who designs user interactions and experiences of systems and services that provide a positive, engaging, and productive experience. The team is made up of Design Leads, Experience Designers, Content Designers, Design Researchers, UI Engineers, and Visual Designers who work together to design delightful experiences.

The AXD team is responsible for applying knowledge of user-centered design methods, human-computer interaction, and industry best practices to drive useful and usable interface design solutions.

Key Responsibilities:

  • Execute studies across product segments while collaborating with the senior researcher in that product area
  • Collaborate on defining and scoping research objectives that are aligned with project and business goals
  • Partner and conduct workshops with Design, Product, Engineering, Data Science and Marketing on product goals to ensure alignment and direction based on research
  • Communicate research findings through reports, journey maps, personas, and any other creative means
  • Conduct research using diverse methods that are common to UX, HCI, and social sciences
  • Operationalize research logistics by through recruiting, scheduling, and organizing internal stakeholders in preparation of research studies
  • Gain user insights on design and product hypotheses on medium-complexity projects.

Education and Experience:

We think you will come to this role with:

  • Demonstrated competence with discovery and generative research requiring larger qualitative datasets
  • Understanding of usability testing, cognitive walkthroughs, heuristic reviews, and gathering qualitative and quantitative measures using design artifacts at any level of fidelity
  • Proclivity for balancing “lean” philosophy with the need for concise documentation of user insights and design recommendations for design backlog and team reference
  • Strong communication skills, including storytelling, writing, and presentation
  • At least a year of relevant experience within a behavioral research function
  • Ability to meet and serve design teams where they are, and set them up for success
  • Experience/familiarity with UserZoom, Confluence, Teams, Zoom, Qualtrics, and other research software tools a plus
  • Comfort acting and moving activities forward despite uncertainty
  • Interest in growth and develop to further expand this role's responsibilities

Functional Skills:

  • Arity Designers care about making transportation safer, smarter, and more useful for everyone
  • We create collaboratively and think flexibly, partnering with product, engineering, data science, marketing, and each other
  • We are naturally curious, empathetic, humble, and passionate about human-centered design. Arity trains XD team members in a set of design methods to create a common approach and shared vocabulary
  • Arity Experience Design Researchers handle and enjoy projects from huge initiatives to simple requests, and we always give our best to our work
  • We work within a variety of methodologies and processes, and help to improve upon them
  • We are organized and able to manage personal and project timetables
  • We stay up to date in our respective fields by monitoring trends, attending workshops and conferences, joining professional groups, and sharing our craft and successes
  • We are curious about each other’s disciplines and can learn outside of our specialties
  • We inspire others with our enthusiasm and work ethic

Preferred Qualifications:

  • 1+ year(s) of qualitative or mixed methods research, or equivalent transferable skills
  • Experience in product research or equivalent transferable skills 

Compensation offered for this role is $60,100.00-$102,625.00 per year and is based on experience and qualifications.

 

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

That’s the day-to-day, now let’s talk about the rest of it. As we mentioned, Arity was founded by The Allstate Corporation. But you’ll be working for—and at—Arity. It’s the best of both worlds. You’ll get access to the full suite of Allstate benefits and work in a fast-paced startup culture. That’s more than just free breakfasts and brain breaks. It’s a culture that encourages you to be you.

Sound like a fit? Apply now! We can’t wait to meet you.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

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